Free shipping on orders of $75 or more in the continental U.S.

For expedited shipping, standard rates will apply.

Outside this area standard rates will be calculated at check out.

Free Returns within 60 days of purchase.

If you are dissatisfied with our products for any reason, please email returns@pangwangle.com within 60 days and we will email you a shipping label. Print the shipping label and return the item in its original condition. Once it is received, we will issue a refund. Original shipping charges are not refundable.

Refunds to original payment method will be processed 5-7 business days after the item is delivered back to us.  You will receive an email confirmation as soon as your refund is processed.

Incorrect, Defective, or Damaged Items. 

If we make a mistake, we'll take care of it! If you received an incorrect, defective or damaged product, please email returns@pangwangle.com and we will exchange it. Be sure to specify the reason for the exchange.

International Returns.

At this time we cannot offer free returns/ exchanges for orders outside of the U.S.  To complete an international return you will still complete the form on our returns portal and will need to use your own label. We hope to offer more options for our international customers soon!